Edited by: TJVNews.com
Lenox Hill Hospital has been named among the 50 Best hospitals in the U.S. for 2023, according to new research released by Healthgrades, the leading marketplace connecting doctors and patients. This recognition places the medical center within the top 1% of hospitals nationwide for overall clinical performance across the most common conditions and procedures. This is the second consecutive year Lenox Hill has been named among America’s 50 Best, making it the only hospital in New York City to achieve this feat. The facility also earned New York state rankings for four specialties. It was placed at #2 for coronary intervention, #3 for critical care, #4 for gastrointestinal care and #5 for cardiology.
“This extraordinary accomplishment is the result of the exceptional care Lenox Hill doctors, nurses and staff provide to our patients,” said Daniel Baker, MD, executive director of Lenox Hill Hospital. “I am so proud of our hardworking employees, and I congratulate all those who made this achievement possible.”
Hospitals that are among America’s 50 Best demonstrate statistically superior outcomes. If all hospitals performed similarly to these facilities, over 150,000 lives could potentially have been saved*. For instance, patients treated for heart failure at one of the 50 best, on average, have a 22.8% lower risk of dying than if they were treated at a hospital that did not receive the award*. Hospitals where clinical specialties rank within the top 5 are also providing patients with consistently better-than expected outcomes.
Patients treated at hospitals receiving a state ranking for coronary intervention, on average, have a 45.5% lower risk of dying than if they were treated in a hospital that did not receive a state ranking in coronary intervention*. While patients treated at hospitals receiving a state ranking for critical care, on average, have a 27.1% lower risk of dying than if they were treated in a hospital that did not receive a state ranking in critical care.*
“We’re proud to recognize Lenox Hill Hospital as one of America’s 50 Best Hospitals for 2023,” said Brad Bowman, MD, chief medical officer and head of data science at Healthgrades. “As one of America’s 50 Best Hospitals, Lenox Hill Hospital consistently delivers better-than-expected outcomes for the patients in their community and is setting a high national standard for clinical excellence.”
Lenox Hill Hospital was also recognized with the following achievements:
America’s 100 Best Hospitals for Cardiac Care Award™ for 10 years in a row (2014-2023). Lenox Hill is the only hospital in New York State to receive this award for 10 consecutive years.
America’s 100 Best Hospitals for Coronary Intervention Award™ for 12 years in a row (2012-2023).
America’s 100 Best Hospitals for Prostate Surgeries Award™ for 8 years in a row (2016-2023).
2023 Gastrointestinal Care Excellence Award™.
2023 Gastrointestinal Surgery Excellence Award™.
2023 Critical Care Excellence Award™.
Healthgrades conducts a rigorous evaluation of Medicare-patient records to assess patient mortality and complication rates for 31 of the most common conditions and procedures at nearly 4,500 short-term acute care facilities across the country. For more information on Healthgrades’ methodology, click here for its national rating and here for its specialty state ratings.
In addition to the recognition by Healthgrades, Lenox Hill has also been ranked among the “World’s Best Specialized Hospitals” for 2023 in neurosurgery (28), orthopedics (56), and cardiology (137) by Newsweek, a premier global news magazine. Newsweek based its annual peer-reviewed ratings on the recommendations of over 40,000 medical experts in more than 20 countries, results from patient surveys, and key medical performance indicators.
Lenox Hill has also received impressive designations from U.S. News and World Report, which ranked the hospital as the fourth best in New York State. The consumer review publication also gave the hospital top-50 national ratings in seven medical specialties for 2022-23: cardiology and heart surgery (15th best in the nation), orthopedics (17th), obstetrics and gynecology (18th), neurology and neurosurgery (22nd), geriatrics (25th), pulmonology and lung surgery (34th), ear, nose and throat (38th), diabetes and endocrinology (46th) and cancer (50th).
*Statistics are based on Healthgrades analysis of MedPAR data for years 2019 through 2021 and represent three-year estimates for Medicare patients only.
Northwell Health recently announced the rollout of Northwell Health Pregnancy Chats to obstetrics practices throughout the health system. An artificial intelligence-driven pregnancy chatbot, the customized, conversational platform is a key tool in Northwell’s high-tech and high-touch campaign to reduce maternal morbidity and mortality. The United States has the highest rates of those problems of any of the world’s industrialized nations.
The chatbot is both an educational program and a virtual safety net that can identify urgent concerns and ensure speedy help for women during and after pregnancy. It offers weekly informational dialogs that are based on the stage of pregnancy and personalized according to a patient’s self-reported risk factors. Many of the chat’s questions are designed to help patients notice subtle changes sooner than they otherwise might have, which can lead to earlier detection if complications are developing.
The chatbot links seamlessly with a Northwell care management team, enabling prompt escalation to in-person clinical care if a patient’s responses indicate a potentially serious issue, generally directing the patient to connect with her provider. “Red flag” responses trigger an immediate call from a care navigator at Northwell Health Solutions, the health system’s care management arm — or, in some cases, instructions to call 911 or go to the nearest emergency department.
A pilot program at a Northwell obstetric practice showed the tool to be effective. The chatbot was used by 1,632 patients, 96% of whom reported being satisfied or somewhat satisfied with the experience. Critically, the chatbot successfully identified urgent health problems in a handful of users. One woman whose red-flag responses regarding blood pressure prompted a message to call 911 was found to have severe preeclampsia requiring hospitalization. (Preeclampsia is a serious condition involving high blood pressure during pregnancy and can be fatal if not treated.)
In another case, during an automated new-parent chat, a woman shared that she had experienced thoughts of harming herself; she reported that she had not shared her symptoms with her provider but felt comfortable acknowledging them to the chatbot because of the feeling of anonymity. The care team reached out immediately and within 24 hours was able to connect the patient with a psychiatrist and other mental health support.
“Northwell Health Pregnancy Chats are both extremely comprehensive and highly individualized and are designed to complement the interactions patients have with their providers,” said Michael Nimaroff, MD, senior vice president of Northwell’s OB/GYN service line and chair of Obstetrics and Gynecology for North Shore University Hospital and Long Island Jewish Medical Center. “It’s a way to ensure women are never without support, whether they’re in a doctor’s office or in their own home.”
About Lenox Hill Hospital
Lenox Hill Hospital, a member of Northwell Health, is a 450-bed, fully accredited, acute care hospital located on Manhattan’s Upper East Side with a national reputation for outstanding patient care and innovative medical and surgical treatments.
