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Why Private Patient Advocates Really Do Make a Difference in One’s Health Care

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Private patient advocates are willing to stand up for their patients because the healthcare system is becoming more complex and patients must be more proactive in their health.
Private patient advocates are willing to stand up for their patients because the healthcare system is becoming more complex and patients must be more proactive in their health.
Aprivate patient advocate pro-actively guides a patient and their loved ones through the increasingly complex and fragmented health care system. Private patient advocates educate and empower clients to stand up to doctors, hospitals and insurance companies in defense of their best interests. Advocates work with physicians, nursing homes, rehabilitation centers and insurance carriers to make sure the patient understands their diagnosis and treatment plan. An advocate is there to make sure little goes wrong in the first place, including the goal to enable every individual to live the most fulfilling life possible with utmost dignity, focusing on the physical, mental, spiritual, family and financial well-being.

You may recognize private patient advocates using different terms: Health advocates, patient or health navigators, case managers, doulas and others. All names represent someone who works one-on-one with patients as individuals. Doctors and nurses who have worked with advocates recognize what an advantage it is their work. They spend less time having to describe or reiterate their instructions to a patient and they feel confident to rely on a patient advocates. Having an independent professional patient advocate can really help you and your family through emotional times such as facing a new diagnosis, going through treatments, and making tough decisions, and finding appropriate medical providers with the expertise needed.

As healthcare insurance policies are continually changing, doctors are trying to squeeze in more patients visit. The patient advocate’s role is to make sure the patients get the care they need, from the hospital stay, to patients with chronic illnesses or people without family or friends nearby. Private patient advocates are willing to stand up for their patients because the healthcare system is becoming more complex and patients must be more proactive in their health.

Private advocates can mean the difference when it comes to quality, or quantity of life. An advocate may help you or your loved one live longer, or live stronger and better, or save you money. How much is that worth to you? A patient advocate knows how to explain things in terms you can understand, your diagnosis or treatment recommendations. A private patient advocate will charge for their services but they are definitely worth the cost. It is the duty of the patient advocate to maintain privacy according to local and national laws, to treating all patients and family information and assure the patient is always kept safe and well informed.

You will rest easier knowing that your loved ones best interests are being served with an onsite advocate asking questions as issues may arise. Medication delivery, hand washing, IV changes and other potential medical errors and omissions are being carefully monitored. We develop personal relationships with your loved ones, providing a safety net and notice any changes that the ever changing medical staff may overlook. As a second set of eyes and ears in the hospital room, we are alert to any circumstances appearing out of the ordinary.

Your loved one will receive a higher quality medical care as your concern is reinforced by the presence of a patient advocate. You or your loved one will have the opportunity to share their worries and concerns with an empathetic companion who can help relieve the feeling of isolation that is common in most hospital stays. Knowing that your loved one has the aide of a personal patient advocate gives you the peace of mind you need to continue with your job, routine and other family and business obligations.

The patient may be sick, fatigued and medicated and be in pain, but knowing they have the security of an aide, they will devote their valuable time to healing and recovery, rather than having to challenge matters of care and treatment. Patients and their caregivers will be notified in real time with any marked changed in medical status and will be documented for review.

Pnina Rosner is a private patient advocate with years of experience. Please feel free to contact her with any questions. [email protected] or 917-681-2293

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